Litter Bins FAQs

General FAQs
How quickly will I receive my products
We hold one of the the largest stockholding of any Street Furniture supplier/manufacturer. Please view our Available from Stock page to see our Same Day Collection, Next Day Delivery, 3-Day Delivery and 5-Day Delivery items, you will also see the live quantities held in stock marked on each item. Products that are not held in stock but made to order can be produced to suit your reasonable requirements. 
Can I Collect?
Yes, you can collect many of our products from our Newcastle-Under-Lyme factory. “Next Day Delivery” items can be collected on the day of purchase, if preferred. Please contact a member of our Sales Team to discuss collection arrangements and recommended vehicle sizes. Same day collection orders must be confirmed/accepted by us before 12pm.
Are the Prices that are shown online accurate?
Yes, prices are continually being kept up to date, in line with material cost price fluctuations. 
Are Quantity Discounts available?
Yes, quite simply the greater the quantity you buy the more we can discount, because most of our products are made in house at our factory in Newcastle Under Lyme Staffordshire; please contact our Sales Office or open a Live Chat online.
Are Main Contractor Discounts (MCD) and Trade/Distributor Discounts available?
Yes. Nominal 2.5% MCD is deductible from online prices, with other pricing structures available for other Trade customers (such as builders’ merchants). 
What colours, coatings and finishes are available
Depending on the materials and product type, various standard BS or RAL colours are available. View the Street Furniture standard colours, Litter Bins’ standard colours and our Shelters/Cycle Parking standard colours for more details. Our Operations & Maintenance manuals will advise how to care for colours and finishes to extend your product’s finish life expectancy to first maintenance.
What Warranties and Guarantees do you offer?
Our Warranties and Guarantees across the whole product range can be viewed via this link. All Warranties, Guarantees, Life Expectancies and Design Life periods are subject to Broxap Ltd’s Terms & Conditions of Sale.
Can you also provide installation services for your products?
Yes. Whilst many of our products tend to be installed by groundworkers or landscaping contractors, as part of their wider contract, certain items such as Shelters, Canopies, Cycle Storage equipment, Parklets, Children’s Playground Equipment and Outdoor Fitness Equipment, may require specific qualifications, training, or other know how. We would be happy to provide an installation quote, as well as provide the materials. Our installations teams carry all the relevant accreditation that you would expect from a responsible contractor. We also carry Public Liability insurances...
What forms of Payment can I use?
For online purchases we require credit card payments to be made, via our e-commerce platform. For purchase orders a 30-day credit account may be available, subject to trading history with us and credit status. For larger subcontract/commercial contracts phased payments may be required. All transactions will be based on Broxap Ltd’s Terms & Conditions of Sale. 
What are your annual sales?
We have annual sales in excess of £30m (FY23 = £33m). All of our production work is scheduled in our ERP programme, which drives the demand of our entire enterprise; the Materials, Labour and Resource Planning. 
Why Broxap?
Broxap is a family-owned and operated business, that has been trading for nearly 80 years. Our premises are owned by us (freehold), we do not trade with any debt and take pride in our manufacturing output. Our goal is to provide our Street Furniture products to every town and village and rural area in the British Isles. Our vision is to be the first Street Furniture company our customers think of, and the last one they will ever need to use. Our values are our People, our Customers, our Products, all of which helps to build our Legacy. 

Litter Bins
Are all your steel bins made from galvanised steel?
Yes, all our steel bins are made from galvanised steel sheet which complies to the BS EN 10346: 2015 grade BX51D+Z275 which offers outstanding corrosion resistance. 
Do you supply spare parts for litter bins e.g., keys, locks, ashtrays, liners?
Yes, we can supply replacement parts for all our litter bins, we just need to know which bin type you have from an old order number or photograph, we can then confirm the spare parts required and despatch these on an overnight postal/parcel carrier service.
Do you offer refurbishment on litter bins?
Yes, we can provide a refurbishment cost for both our cast iron and steel litter bins. Refurbishing your existing bins not only prolongs their life but also saves you money and benefits the environment. Please send a photograph of the bin(s) that you require refurbishing to [email protected], for a competitive quotation.
Can I add a logo on my litter bin?
All our litter bins can be branded with your customer logo. From a high adhesive vinyl or polycarbonate logo to the laser cutting option on all steel bins. All we require is your logo in a high-resolution format and we can do the rest.
When selecting different options/features is it possible to see what my bin will look like?
Yes, we have our own in-house graphic design department and can provide a visual illustration to show you what the bin will look like. Whether it is to incorporate your customer logo/show the bin in a different colour or to provide a completely bespoke design service. We can do it all. 
How does the Bait base work?
Our bait base is an optional extra available on most of our litter bin range. The bin is manufactured with a chamber at the base with a hinged lid, this is accessible once the liner is removed. The poison bait is then placed and the rodent enters the chamber via access holes and takes the poison back to the nest. 
What is meant by litre size?
Inside all bins is a galvanised steel liner; the litre size is the capacity inside the liner which holds your waste. Our most popular liner size is 120litre, but we also offer a range from 40litre to 180litre capacity liners with the option of a bespoke liner to suit your requirements.
Can you design a bin to suit my needs?
Yes, we offer a bespoke design package to provide a bin to suit your specific requirements . We would discuss the initial design concept, provide preliminary design/GA drawings and then manufacture a prototype to provide proof of concept. 
What materials are litter bins available in?
We offer bins in Galvanised steel, Timber, Stainless steel both grade 304 and 316, Cast Iron, Polyethylene (Plastic) and Recycled Plastic. Our Synergy bin is made from 100% recycled plastic and our Maelor range is made from part recycled material. 
What are the optional accessories available on litter bins?
Depending on the litter bin selected we have a number of different options available from customised logos, ashtrays, lid types, advertising panels, Anti-Fly and Anti-Graffiti finishes. We have our full range listed online https://www.broxap.com/litter-bins-optional-extras  

Our Materials & Production Facility
Where are your products manufactured?
Within our 125,000 sq ft freehold manufacturing facility, we have a 21,600 sq ft CE Marked Steel Fabrication facility, we have a 10,000 sq ft Timber workshop, a 10,200 sq ft Sheet Metal Press and Fabrication Production area and a 10,000 sq ft mechanised Polyester Powder Coating facility. 
What are your factory output capabilities?
We employ in excess of 100 skilled and semi-skilled factory workers, throughout our various workshops. Our factory includes many eco-friendly and state of the art machines, including three robot welders, a laser-cutting machine with automated loading/unloading tower, five press brakes (including ATC; automatic tool changers), 2 x CNC 5-Axis woodwork machining centres, 5-headed planer moulders (for slat production), as well as two bio-mass briquette makers (from wood waste) and factory heaters.  
What materials do you use in your products’ manufacture?
We use Mild Steel, including UKCA Marked (formally “CE Marked”) Steel*; Stainless-steel (grade 304 or 316); Pre-Galvanised Steel Sheetmetal; FSC* Softwood and Hardwood; Engineering-grade Polyurethane; and Fabricated Aluminium. We also work with Iron Castings, Pre-Cast Concrete and Recycled Plastic for our range of Street Furniture, as well as HDPE plastic, and Nylon Braided Rope (with Steel Core) for our Children’s Playground Equipment.  *Where required.
Will the Mild Steel products rust?
No. All our steel tube and plate fabrications, used in Street Furniture and Shelter components, are hot dip galvanised to BS EN ISO 1461:2019. The Galvanizing Association projects a min. life expectancy of 34 years for the UK. All our sheet metal cycle lockers and litter bins are manufactured from pre-galvanised sheet metal, which again features a zinc coating to offer resistance against rust and corrosion. Our litter bins feature a 12-year anti-perforation Guarantee. For more information, please see our Warranties & Guarantees page.
What if I’m unhappy with the products I’ve received?
Our product returns during 2023 was less than 0.1%. Our Customer Services centre will case handle any customer concerns whether these are product or service related. Our Terms & Conditions of Sale will be used to manage any product warranty issues, where for 12 months we will repair or replace an item that is defective through design, material selection or workmanship (issues of vandalism are excluded). ok
Does cast iron rust?
Cast iron will rust if not maintained, for example, if the paint is chipped leaving the surface of the product exposed.
What is the difference between Grade 304 and Grade 316 stainless steel?
Grade 304 is used as standard on our range of stainless-steel products. It is ideal for where there is less risk of contamination from sodium chloride (e.g., seaside towns). Grade 316 stainless steel is more suited for use in waterside and coastal areas, where there is a higher level of sodium chloride in the air. 
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